Accessibility | PLAYHOUSE Whitely Bay

Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here Read more  Read more
Coronavirus (COVID-19) update - The safety and wellbeing of all our visitors and staff is our number one priority at all times. Read More


Playhouse Whitley Bay prides itself on being accessible to everyone. To book accessibility tickets these can now be booked online. If you are able or have someone to assist you please visit our website, select the event you wish to see and click on ‘All Ticket Types’ to select your required seating (ambulant or wheelchair) and any companion tickets (if required).

If you are still unable to book online please send a request with seating requirements and contact details to [email protected]

Accessible Seating

There are four designated wheelchair bays.

The main auditorium is accessible by a ramp. There is a lift which travels to the first floor.

Accessible Facilities

There are two accessible toilets located on the ground floor foyer.

Accessible Parking

The free car park located next to the PLAYHOUSE has five Blue Badge Holder spaces.

Personal Assistant Policy

Where a patron with disabilities requires a personal assistant to attend then the combined total cost for patron and personal assistant will be equivalent to full price of one ticket.

Hearing 'T' Loop System.

Please advise when booking if access to the ‘T’ loop system is required. Rows D – M are located within the ‘T’ Loop System.

Assistance Dogs

Guide, hearing and other assistance dogs are welcome. Please be advised that some performances may have loud bangs; we recommend that show content is checked for suitability.

PLAYHOUSE Whitley Bay Box Office Hours

  • Monday - Friday 10am - 4pm
  • Saturdays 10.30am - 2.30pm

The PLAYHOUSE Whitley Bay Box Office has a low window to facilitate wheelchair access to services.

Please note all tickets are subject to availability.