Coronavirus Update - PLAYHOUSE Whitely Bay

Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here Read more  Read more
Coronavirus (COVID-19) update: Our venue is now open. Read info on safety measures including Venue Shield, a comprehensive industry leading programme of cleanliness, and how you can help, as the Playhouse Whitley Bay begins to come back to LIVE!

Coronavirus Update

Posted on 13 March 2020

Your Visit

We can't wait to welcome you back to the Playhouse Whitley Bay. Our number one priority is making sure your visit is as safe and enjoyable as possible. When you visit us we'll be operating under the most up to date Government guidance and legislation in place supported by ASM Global's environmental hygiene protocol – VenueShield.

In accordance with the government's removal of Plan B measures, from Thursday 27 January 2022, face masks are no longer mandatory and COVID passes are no longer required for those who are attending events. We do all still have a shared responsibility to help prevent the spread of COVID-19 and the government has advised that you must not attend an event if you have tested positive or if you are required to self-isolate. Furthermore, it is recommended that you take a lateral flow test before you attend events. You can order lateral flow tests via this link and register the results here

Our safety measures and terms of entry are under constant review and we'll keep you up to date with any changes on how we operate on this page so please read all the information below and check back regularly before attending your event.

Further updates will be posted in due course and ticket holders and guests of any events that are postponed or cancelled will be contacted directly. For all event listings click here https://www.playhousewhitleybay.co.uk/events/

VenueShield

We are proud to operate within the ASM Global network of international venues, supported by its environmental hygiene protocol – VenueShield. A comprehensive industry leading programme of cleanliness which is being implemented across more than 325 ASM Global facilities around the world. Our VenueShield cleanliness programme is part of our ongoing commitment to maintaining the highest standards of hygiene practices so that you can visit us with confidence.

For further information, please visit https://www.playhousewhitleybay.co.uk/venue-information/venue-shield/

The Government has advised that you must not attend an event if:

You have tested positive for Covid-19; or
You are required to self-isolate.

See https://tinyurl.com/426w8zdv if either of the above apply.

It is recommended that you and your party complete a lateral flow test before you attend any event. You can order lateral flow tests via https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests and register the results here

Further measures to keep you safe:

NHS Track and Trace

NHS Track and Trace QR codes are available to scan at all points of entry to the venue.

Face masks

In accordance with the government regulations, face masks are no longer mandatory, however you can still wear one if you prefer to. All Playhouse staff (unless exempt) will continue to wear face masks. 

Hand sanitiser

We have partnered with Lifebuoy to ensure that high quality hand sanitiser is available throughout the venue.

Enhanced cleaning

As part of our VenueShield programme, we have enhanced all cleaning throughout the venue before, during and after your visit.

Contactless services

Like all other live event venues across the UK, we promote a cashless venue. Please use contactless or card payments if possible.