Infant and Child Ticketing Policy

Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here Read more Read more

Posted on 19 October 2011

Ages 0 – 18 months

We strongly recommend that this age group should not be brought to the PLAYHOUSE for any concerts or music events. The music and special effects may have a detrimental effect on the children’s hearing.

Age 18 months plus

We strongly recommend that this age group do not attend concerts, however this decision is at the responsibility of the parent/guardian.

Children / family shows, in general do set the sound level appropriate to the age group however if in doubt please consult event details on our website.

Any attendance would be on a paid basis (even if sharing a seat with a parent).

Age Under 14 years

As a responsible entertainment venue, the safety and comfort of our patrons is paramount. This Duty of Care is particularly relevant when protecting minors under 14 years old; as such our policy is that all children under 14 years old must be accompanied by an adult, defined as someone 16+ years of age who will be present for the full duration of the event.

Parents should always be aware of their general responsibilities regarding their children’s safety in situations where they are outside their direct control, and indeed legislation detailing these responsibilities.

* Unless photographic proof of age is supplied, staff will make a judgement based on visual appearance prior to entry.